Fixing cars is a tough business
Posted by: PTEN editor
With the rapid advance of technology, it appears to me that car repair is becoming much more technical and very much less intuitive, even for the mechanically inclined. As an added bonus, the public view on repair shops and professionals always seems to be fairly low in the polls that the newspapers put out every so often.
It seems that for every good story about a repair shop, like this one (green shop celebrates anniversary), there are five bad stories about the repair business, like this one (insurance fraud at group of body shops).
How much of your time do you feel you spend maintaining or repairing your image and/or your industry’s image, on the job and off. Any specifics come to mind?
- Brendan
October 23rd, 2007 at 9:38 am
I met a lady the other day, and after talking for a while, she said I was pretty well read for an auto mechanic. (I said auto technician earlier)Looks like we still have a ways to go. You would think that they would get a clue in how much auto repairs cost these days.
November 17th, 2007 at 5:55 pm
Basic knowledge + Advance knowledge + Updated diagnostic tools + Good accountants + RecordS keeping + Customer data base + Customer relation skills + A suppotived spouse = You’ve got it!